Quick access to information about your equipment on site

An HVAC contractor had been sent to install a new RTU (roof top unit) for one of our buildings. The contractor responsible for removing the old unit and installing the new one, failed to witness the old unit ran off of a single phase system.

The new unit purchased was for a three phase system. This is a big problem as a three phase system requires three hot legs to operate, something a single phase does not have. Because of this mistake, the company had to eventually purchase another system to fit the building requirements.

This delayed the project, left the tenant using temporary heating for another week, and left the contractor a with a bill for a few thousand dollars in purchasing a new unit.

Know when to save…

• Have information about on site equipment and work completed in a easy to access or
  cloud application so you access essential information or share it when you need to
  
• Spent the time to clarify what you have installed on site before creating your estimate request
  
• Send a note to all contractors bidding on the job highlighting the requirements of the unit requested.
  
• Have an approval of equipment before it gets purchased, along with model and serial number.

Simon Isaac